Effective Date: October 4, 2023

  1. Acceptance of Terms

By accessing or using ILONA.COM and services ("Services"), you agree to comply with and be bound by these terms and conditions ("Terms"). If you do not agree to these Terms, please do not access our website.


  1. User Eligibility

Our Services are intended for individuals who are 18 years or older. By using our Services, you represent and warrant that you meet this age requirement. Individuals under the age of 18 are subject to parental permission, or supervision by a guardian before accessing our services.


  1. Use of Services

You agree to use our Services for lawful purposes only and in accordance with these Terms and any applicable laws and regulations. You will not engage in any activities that may compromise the security, integrity, or availability of our Services.


  1. Product Descriptions and Pricing

We strive to provide accurate product descriptions and pricing information. However, we do not warrant that product descriptions, images, or pricing are accurate. Prices are subject to change without notice.


  1. Ordering and Payment

You may place orders for products through our website. By placing an order, you agree to provide accurate and complete information. Payment must be made using the accepted payment methods. All payments are processed securely.


  1. Domestic/International Shipping and Delivery

We offer shipping options as outlined on our website. Shipping times are estimates and may vary based on your location. You are responsible for providing accurate shipping information. Risk of loss and title for products pass to you upon delivery.

For international shipping, please contact us at orders(at)ilona.com to place your order.


  1. Returns and Refunds

Our return and refund policy is outlined separately. Please refer to ourReturn Policy for details.


  1. Intellectual Property

All content provided at ILONA.COM including but not limited to text, graphics, logos, images, videos, and software, is protected by intellectual property rights owned by or licensed to ILONA, INC., and/or its subsidies. You may not reproduce, distribute, modify, or create derivative works based on our content without prior written consent. Legal actions will be taken against individuals who fail to meet these policies.  


  1. Privacy

We value your privacy and will handle your personal information in accordance with our Privacy Policy, which is incorporated by reference into these Terms.


  1. User-Generated Content

If you submit, upload, or post any content to our Services [ILONA.COM, social media, blog, product review, website, etc.] you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, distribute, and display such content for the purpose of providing and promoting our Services.


  1. Limitation of Liability

ILONA.COM will not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use or inability to use our Services. We make no warranties or representations about the accuracy or completeness of our content.


  1. Indemnification

You agree to indemnify, defend, and hold ILONA.COM and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of your use of our Services or violation of these Terms.


  1. Modifications

ILONA.COM reserves the right to modify or terminate our Services or these Terms at any time without prior notice. Continued use of our Services after changes to the Terms constitutes your acceptance of the modified Terms.


  1. Governing Law and Jurisdiction

These Terms and your use of our Services shall be governed by and construed in accordance with the laws of the State of Colorado. Any disputes arising from these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts located in the State of Colorado.


Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us:

3201 East Second Avenue, Ste. 300
Denver, CO 80206 U.S.A
(888) 38-ILONA